Note for Houston DVD buyers
Posted: Mon Aug 28, 2006 2:01 pmIf you are one of the three people here who haven't bought Houston Live yet and happen to be looking on Overstock.com, you'll see both the CD and "Collector's Edition" listed for 10 bucks and change. However, the listings are both incorrect. On the first one, the description says it's the CD/DVD set. It isn't; it's just the CD. On the other, there is the image of the Collector's Edition cover, but it's really just the DVD. They used the wrong image.
I spoke with a customer service person tonight, since the $10 price tag seemed odd. (It's still almost $20 around here.) She acknowledged that the listing was incorrect but as far as I know it hasn't been changed. Same thing happened last year; I bought a DVD from them that turned out to be mis-identified. The hassle of returning it was more than the thing cost, so I took a credit for it and never did get the one I wanted. They didn't even have it.
I spoke with a customer service person tonight, since the $10 price tag seemed odd. (It's still almost $20 around here.) She acknowledged that the listing was incorrect but as far as I know it hasn't been changed. Same thing happened last year; I bought a DVD from them that turned out to be mis-identified. The hassle of returning it was more than the thing cost, so I took a credit for it and never did get the one I wanted. They didn't even have it.