Melissa wrote:Behshad wrote:Ratgirl wrote:Melissa wrote:I agree that this will be quite a setback I'm sure for Toyota, but bottom line is they are quality vehicles, and I'm sure Toyota will bounce back too. I think it's pretty amazing to make such a huge decision to just STOP like they are, and that may be remembered too. I'd rather see that, even though it's a hard hit for them, than to see a car company just continue to sell vehicles that are the same model/year as the ones having problems.
Agreed 100%. I think the way they are handling it is great. I'm glad to see that they are halting sales instead of putting more problems on the road.
This doesn't change my opinion of Toyota. I have a Lexus now (made in Japan) and it's very solid car and has done nothing but impress me.
Actually the way they are handling it is VERY shitty!!! The first batch of the metal pieces that would fix the problems were sent to the FACTORIES to take care of the production vehicles FIRST instead of taking care of customers on the road! I guess theyre more worried about losing new customers than taking the ones already driving one.,,,,,
Isn't that the case with all car companies though?Seriously, you get treated like gold when you're a "browsing" customer, or while you're actually buying a vehicle, but after that sale is complete, do they really care?
Uh...no
. That's been our experience with the 3 different types of cars we've bought (new from dealer anyhow), from Toyota (love the 2 we have right now) to Dodge (total crap) to Ford (loved the Fords we had).
When Ford had a recall back few years ago on cruise controls on F150, the first batch went stright to dealers to take care of customers. Its very easy to realize that its better to take care of customers on the road , rather than vehicles that havent even left the plant yet....obviously not at Toyota's hHQ tho...