shipping, handling, and processing scams

General Intelligent Discussion & One Thread About That Buttknuckle

Moderator: Andrew

shipping, handling, and processing scams

Postby S2M » Mon Jul 26, 2010 7:00 am

Having been a buyer and a seller on eBay for close to 10 years I'm quite familiar with all the shipping scams used...

Sometimes an item may be the cheapest, but have the higher s&h. I once saw a CD for $9.99 that shipped for $9.99... :shock: now that's a scam. Sellers with a flat shipping fee are crooks. I don't want to hear about how materials cost money, or how you only go to the post office once a week and gas is expensive. Save the sob story cause no matter what company you use - they have customer pick-up...don't try to make off me from exorbinant shipping costs....

Just saw a commercial for 'Mister Steamy' . Item costs $19.99. Shipping costs $13.99!!!! And of you are among the first to order they'll double your order at no cost...BUT WAIT! Just pay SEPARATE shipping and handling at another $13.98!!! Fucking thieves....

I can ship that shit in a USPS FLAT rate box for $10 combined....

I'm in the wrong fucking business.....
Last edited by S2M on Mon Jul 26, 2010 7:05 am, edited 1 time in total.
Tom Brady IS the G.O.A.T.
User avatar
S2M
MP3
 
Posts: 11981
Joined: Mon Jun 02, 2008 4:43 am
Location: In a bevy of whimsy

Re: shipping, handling, and processing scams

Postby Gin and Tonic Sky » Mon Jul 26, 2010 7:05 am

S2M wrote:Just saw a commercial for 'Mister Steamy' . Item costs $19.99. Shipping costs $13.99!!!! s.....


Mister Steamy 19.99 :?: :shock: I squeeze out a Mister Steamy every morning at 7:30 am. Except on days when I had Chili or Curry the night before, then Mr Steamy makes and appearance an hour earlier. Dont cost me anything to produce and I can ship it away for free at the push of a lever!

they 're trying to rip you off :!:
Matt
User avatar
Gin and Tonic Sky
Cassette Tape
 
Posts: 1926
Joined: Wed Nov 28, 2007 7:46 am
Location: in a purple and gold haze

Postby The Sushi Hunter » Mon Jul 26, 2010 9:16 am

I've sold on ebay before and a quality box for an average item is between $3.75 and up...depending on size. That's what pisses me off about ebay and people who buy stuff on there. Ebay lists "shipping" but does not consider there are more expenses associated with shipping then just the cost to ship it out. And some ebayer's know that there are more costs associated with shipping items then just the shipping fees, but they want to be dickheads and bitch about a few dollars that sellers have added to shipping cost.

When I sold stuff on ebay, I would go out and purchase new shipping materials at the most reasonable places as possible such as boxes and bubblewrap for the items. Now if you want to grump about people spending money on shipping materials, if someone sold something to you and they stuck it in a shitty old box that they dug out from a dumpster back behind Safeway in the middle of the night, then I could see them not charging you extra for shipping materials. Go out and price what new boxes and shipping materials such as bubble wrap cost some time. The fucking shit isn't cheap, especially since every place that sells such stuff makes a profit on it. I was so good at estimating cost and I would break even with what they paid for shipping compared to the total amount that I paid for the boxes, packaging materials, insurance, and the actual shipping cost. I had people question my shipping cost before but when they received the item and it was packed very well with quality materials, they were happy and didn't mind spending the extra $5 on shipping. I'm sure they even was able to reuse the boxes and packaging materials again if they sold something themselves on ebay.
User avatar
The Sushi Hunter
Stereo LP
 
Posts: 4881
Joined: Sun Dec 02, 2007 11:54 am
Location: Hidden Valley, Japan

Postby T-Bone » Mon Jul 26, 2010 9:25 am

That's why evilbay has now imposed a shipping cap in MANY of the sections. Unfortunately, that cap was set according to the cheapest possible shipping method and for the lightest weight item. Shipping in the CD section is capped at $3. Oddly enough I used to use PRIORITY USPS shipping along with DC and insurance, which ended up being about $4.55 at that time. A $1.55 loss for me...

I listed many of my textbooks from college on ebay only to find that the shipping cap was $4 for books. Shipping my networking book was $11 and shipping my algebra book along with the solutions manual cost me $13... That's a fucking $9 LOSS!!!.... BUT.... ebay will then tell you to make up for the shipping difference if you know what it'll be, by adding it to the selling price of the item. Wanna know what that does? It then ADDS to THEIR take on your auction and also THEIR extra $$$ on the PayPal end of the deal as well. Sure there are sellers who screw things up for everyone else, but those people should be reported and dealt with individually. Ebay has chosen the "other" method because it puts a LOT of cash in their pockets.

The newest scam is on the buyers end. I just brought this up on another board as well. My last 2 months of ebay have been horrible both as a seller and as a buyer.


Here's a copy/paste of that thread

I'm not sure about the rest of you, but I've had it up past my ears with Ebay buyers as of late. Ever since the "No Negateves for Buyers" bullshit started, the buyers have been getting more bold as to their expectations, shipping times, slight imperfections on used items, etc... On top of that, many don't respond to e-mails, they don't bother with leaving feedback, etc. And to add to that, Would-Be scammers are out on droves looking for nice scores on sellers.

I ALWAYS message a buyer the day I send something off and tell them how it was sent. The expensive items will always get DC (Delivery Confirmation) if they're shipped USPS and Tracking/Signature Confirmation if they're sent via UPS. On small things that are $10 or under, I save receipts, but usually don't pay the extra for the DC. This WILL CHANGE as of right now.

My last 10 ebay sales have resulted in 6 queries from buyers asking for Tracking Numbers or DC's within a week of auction end, but most didn't mention why they're asking for them. Oddly enough, when I respond with the tracking or DC number that shows it's been delivered, I usually hear nothing back. The 3 where I didn't use it were smaller items and they all responded that they havent recieved the item. (I just got another "i haven't recieved the item" e-mail this morning too)

Coincidence? It kinda looks to me like they're fishing to see if you used it or not. If you did, they don't question you beyond that and the package just manages to pop up. If you don't have DC or tracking, you're possibly going to have a claim against you.


In one of my most recent problems.

The auction was for a ATI X1900 All In Wonder video card and ended on May 9th and paid for on the 10th. Exactly 45 days later, June 24th, the buyer sends me a message asking if I have the tracking for it because he can't find the package.

Looking through his feedback, he has 100%, but if you look at the feedback left for others, it's a nightmare for sellers. I have a feeling he'll file a claim and get his money back from PayPal AND he'll get to keep the card as well.

Unfortunately for me, I threw out all my May-related shipping stubs because it was the end of June at that time. I KNOW I shipped his card out via USPS Priority with Delivery Confirmation because I sent him a message through the ebay messaging system to let him know, but I didn't send the Delivery Confirmation number for some dumb reason.

He didn't file a claim at that time, but I was prepared for it. I called both ebay and PayPal to make them aware of the situation and the buyers questionable feedback tactics. Ebay is looking into his feedback abuse for sellers and they sided with me because of this asswipes history, but PayPal was being sketchy due to the fact that I threw out the DC number already. They said they'll look into the amount of claims he's filed as well as his feedback left for others due to his continual problems with sellers, but scolded me about not keeping the DC slip or using their feature where you can post the tracking/DC. They noted on my account about me calling in and did say that they'd look into everything if a claim was filed, but I know they will side with a buyer 9 times out of 10.

The buyer had until midnight on June 24th to file the claim because the 45 days was up.

The user ID is: planet_argento

http://feedback.ebay.com/ws/eBayISAPI.d ... et_argento




Lucky for me, he never did file a claim. Ebay looked into my messages and the ebay rep on the phone said that I did do a good job always using the ebay messaging system to send buyers notes that their item was shipped and how it was shipped, but I never used the feature where you can post the tracking/DC number right in the auction, or on the PayPal transaction details on the PayPal site, which I never knew how to do. I will now be using that feature.

I was also able to go to the Post Office and ask them about possibly getting a copy of the Delivery Confirmation number if I had lost the original given to me and they did say it's possible because it's in a computer. They'd have to look through the transactions that day and compare them to the address shipped to.



So.... To be on the safe side, ALL my shipments from now on, big or small, will get Tracking or DC and Signature Confirmation, thus resulting in slightly higher shipping charges. To add, ebay has also CAPPED, most catagories with a ridiculously LOW amount you can charge for shipping, making sellers raise their prices to compensate. This was claimed to have been done to wrangle in sellers who overcharge on shipping, but they don't mention the fact that by doing this, they also get a HUGE chuck more money off the sale and PayPal transaction.

The BOOK section has a $4 cap if I remember right. When I shipped of my CCNA Networking book, it cost $11 to ship. In my current auction, my Algebra book/Solutions book will cost even more due to weight, and even more than that if it has to go to the West or East coast. A $4 shipping cap? Seriously??? The CD's section allwed $3 max shipping the last time I sold a CD. I usually used the Priority Mail boxes with bubblewrap and DC which ended up costing me $4.55 at that time. I think costs have gone up now. So I'd end up eating $1.55 on that shipping.

I understand that they're trying to crack down on sellers who oversharge on shipping, but who decided on what the caps would be? Did they weigh the smallest possible items in each section and go by the cheapest possible shipping method? Bah....
T-Bone
 

Postby StevePerryHair » Mon Jul 26, 2010 9:38 am

I really don't see how it's a "scam" when you disclose shipping cost in the auction. Boycott the sellers doing it. And skip to the next auction. You can put your zip code into an auction and see exactly what your grand total would be. It's buyers responsibility to not be dumb enough to buy an item without considering shipping as part of the cost of an item.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby The Sushi Hunter » Mon Jul 26, 2010 9:39 am

$3.00 to ship a cd. The cost domestically is about right around $2.00, I shipped one out not too long ago and they call it media material or something like that. Now the little CD envelops with the built in bubblewrap costs a little more then $2.00 each. Now you want to get insurance so just in case it gets lost you aren't out of pocket (I would insure it for the cost of the cd plus the shipping cost so there would be zero out of pocket expenses if it were to turn up lost).

The actual cost to ship a cd domestic on the average is about $6.50, that includes the envelop with built in bubblewrap, actual shipping cost, and insurance on the item. So if you are only getting $3.00 for shipping, the other $3.50 has to be coming from somewhere right? If you sell a cd on ebay for lets just say $8.00, now your getting only $4.50 for your cd now. But you just paid $1.25 to run your ebay ad plus ebay got a percent of your sale. Now your next stop is paypal (because you can't sell anything on ebay without using paypal.) Paybal now gets a percent of the money that your tranporting through their domain.

So there are basically two options you got as a ebayer at this point besides loosing money on your sale. You can 1) set higher sales prices for your items or 2) you can add a few dollars to the shipping cost (afterall, shipping is more then just the cost to send the fucking shit through the mail.)
Last edited by The Sushi Hunter on Mon Jul 26, 2010 9:45 am, edited 2 times in total.
User avatar
The Sushi Hunter
Stereo LP
 
Posts: 4881
Joined: Sun Dec 02, 2007 11:54 am
Location: Hidden Valley, Japan

Postby StevePerryHair » Mon Jul 26, 2010 9:43 am

The Sushi Hunter wrote:$3.00 to ship a cd. The cost domestically is about right around $2.00, I shipped one out not too long ago and they call it media material or something like that. Now the little CD envelops with the built in bubblewrap costs a little more then $2.00 each. Now you want to get insurance so incase it gets lost you aren't out of pocket (I would insure it for the cost of the cd plus the shipping cost so there would be zero out of pocket expenses if it were to turn up lost).

To ship a cd domestic on the average is about $6.50, that includes the envelop with built in bubblewrap, actual shipping cost, and insurance on the item. So if you are only getting $3.00 for shipping, the other $3.50 has to be coming from somewhere right? If you sell a cd on ebay for lets just say $8.00, now your getting only $4.50 for your cd now. But you just paid $1.25 to run your ebay ad plus ebay got a percent of your sale. Now your next stop is paypal (because you can't sell anything on ebay without using paypal. Paybal now gets a percent of the money that your tranporting through their domain.
So there are basically two options you got as a ebayer at this point besides loosing money on your sale. You can 1) set higher sales prices for your items or 2) you can add a few dollars to the shipping cost (afterall, shipping is more then just the cost to send the fucking shit through the mail.)
Exactly!! When you are into eBay as a business, you can lose money quick not adding the packaging cost into your item. It all adds up. Handling fees are totally legit to me. You can tell when a seller is taking advantage and when they are adding a reasonable handling fee. Our handling fee is usually 50 cents to a dollar, but for bigger items could be a little higher. eBay won't allow us to show insurance in an auction now, so if it's a breakable item, we tack that insurance on as a handling fee too, I refuse to be responsible for post office error.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby The Sushi Hunter » Mon Jul 26, 2010 9:46 am

StevePerryHair wrote:
The Sushi Hunter wrote:$3.00 to ship a cd. The cost domestically is about right around $2.00, I shipped one out not too long ago and they call it media material or something like that. Now the little CD envelops with the built in bubblewrap costs a little more then $2.00 each. Now you want to get insurance so incase it gets lost you aren't out of pocket (I would insure it for the cost of the cd plus the shipping cost so there would be zero out of pocket expenses if it were to turn up lost).

To ship a cd domestic on the average is about $6.50, that includes the envelop with built in bubblewrap, actual shipping cost, and insurance on the item. So if you are only getting $3.00 for shipping, the other $3.50 has to be coming from somewhere right? If you sell a cd on ebay for lets just say $8.00, now your getting only $4.50 for your cd now. But you just paid $1.25 to run your ebay ad plus ebay got a percent of your sale. Now your next stop is paypal (because you can't sell anything on ebay without using paypal. Paybal now gets a percent of the money that your tranporting through their domain.
So there are basically two options you got as a ebayer at this point besides loosing money on your sale. You can 1) set higher sales prices for your items or 2) you can add a few dollars to the shipping cost (afterall, shipping is more then just the cost to send the fucking shit through the mail.)
Exactly!! When you are into eBay as a business, you can lose money quick not adding the packaging cost into your item. It all adds up. Handling fees are totally legit to me. You can tell when a seller is taking advantage and when they are adding a reasonable handling fee. Our handling fee is usually 50 cents to a dollar, but for bigger items could be a little higher. eBay won't allow us to show insurance in an auction now, so if it's a breakable item, we tack that insurance on as a handling fee too, I refuse to be responsible for post office error.


Ebay buyers don't want to hear that though. I say...It's much cheaper and a whole lot easier to just chuck the fucking cds out of the car and forget about it. Life goes on!
User avatar
The Sushi Hunter
Stereo LP
 
Posts: 4881
Joined: Sun Dec 02, 2007 11:54 am
Location: Hidden Valley, Japan

Postby StevePerryHair » Mon Jul 26, 2010 9:52 am

The Sushi Hunter wrote:
StevePerryHair wrote:
The Sushi Hunter wrote:$3.00 to ship a cd. The cost domestically is about right around $2.00, I shipped one out not too long ago and they call it media material or something like that. Now the little CD envelops with the built in bubblewrap costs a little more then $2.00 each. Now you want to get insurance so incase it gets lost you aren't out of pocket (I would insure it for the cost of the cd plus the shipping cost so there would be zero out of pocket expenses if it were to turn up lost).

To ship a cd domestic on the average is about $6.50, that includes the envelop with built in bubblewrap, actual shipping cost, and insurance on the item. So if you are only getting $3.00 for shipping, the other $3.50 has to be coming from somewhere right? If you sell a cd on ebay for lets just say $8.00, now your getting only $4.50 for your cd now. But you just paid $1.25 to run your ebay ad plus ebay got a percent of your sale. Now your next stop is paypal (because you can't sell anything on ebay without using paypal. Paybal now gets a percent of the money that your tranporting through their domain.
So there are basically two options you got as a ebayer at this point besides loosing money on your sale. You can 1) set higher sales prices for your items or 2) you can add a few dollars to the shipping cost (afterall, shipping is more then just the cost to send the fucking shit through the mail.)
Exactly!! When you are into eBay as a business, you can lose money quick not adding the packaging cost into your item. It all adds up. Handling fees are totally legit to me. You can tell when a seller is taking advantage and when they are adding a reasonable handling fee. Our handling fee is usually 50 cents to a dollar, but for bigger items could be a little higher. eBay won't allow us to show insurance in an auction now, so if it's a breakable item, we tack that insurance on as a handling fee too, I refuse to be responsible for post office error.


Ebay buyers don't want to hear that though. I say...It's much cheaper and a whole lot easier to just chuck the fucking cds out of the car and forget about it. Life goes on!


Well, we have a profitable business going, so I won't do that :lol: It doesnt hurt my business if people want to be like S2M and think that we should lose our money so they can have the cd as cheap as they can get it. There are plenty of other buyers who get it. I as a buyer look at each auction carefully and it's not too hard to figure out which ones are ridiculous and which sellers are legit. The thing that sucks is that ebay has swayed further and further to the buyer over the seller, always accomidating them to the point where the seller gets screwed, not the other way around. We are making them money but the buyer is their concern, not us. Because without them, I guess they can't make money either. And sellers are a dime a dozen to them, sadly.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby StevePerryHair » Mon Jul 26, 2010 9:55 am

T-Bone wrote:That's why evilbay has now imposed a shipping cap in MANY of the sections. Unfortunately, that cap was set according to the cheapest possible shipping method and for the lightest weight item. Shipping in the CD section is capped at $3. Oddly enough I used to use PRIORITY USPS shipping along with DC and insurance, which ended up being about $4.55 at that time. A $1.55 loss for me...

I listed many of my textbooks from college on ebay only to find that the shipping cap was $4 for books. Shipping my networking book was $11 and shipping my algebra book along with the solutions manual cost me $13... That's a fucking $9 LOSS!!!.... BUT.... ebay will then tell you to make up for the shipping difference if you know what it'll be, by adding it to the selling price of the item. Wanna know what that does? It then ADDS to THEIR take on your auction and also THEIR extra $$$ on the PayPal end of the deal as well. Sure there are sellers who screw things up for everyone else, but those people should be reported and dealt with individually. Ebay has chosen the "other" method because it puts a LOT of cash in their pockets.

The newest scam is on the buyers end. I just brought this up on another board as well. My last 2 months of ebay have been horrible both as a seller and as a buyer.


Here's a copy/paste of that thread

I'm not sure about the rest of you, but I've had it up past my ears with Ebay buyers as of late. Ever since the "No Negateves for Buyers" bullshit started, the buyers have been getting more bold as to their expectations, shipping times, slight imperfections on used items, etc... On top of that, many don't respond to e-mails, they don't bother with leaving feedback, etc. And to add to that, Would-Be scammers are out on droves looking for nice scores on sellers.

I ALWAYS message a buyer the day I send something off and tell them how it was sent. The expensive items will always get DC (Delivery Confirmation) if they're shipped USPS and Tracking/Signature Confirmation if they're sent via UPS. On small things that are $10 or under, I save receipts, but usually don't pay the extra for the DC. This WILL CHANGE as of right now.

My last 10 ebay sales have resulted in 6 queries from buyers asking for Tracking Numbers or DC's within a week of auction end, but most didn't mention why they're asking for them. Oddly enough, when I respond with the tracking or DC number that shows it's been delivered, I usually hear nothing back. The 3 where I didn't use it were smaller items and they all responded that they havent recieved the item. (I just got another "i haven't recieved the item" e-mail this morning too)

Coincidence? It kinda looks to me like they're fishing to see if you used it or not. If you did, they don't question you beyond that and the package just manages to pop up. If you don't have DC or tracking, you're possibly going to have a claim against you.


In one of my most recent problems.

The auction was for a ATI X1900 All In Wonder video card and ended on May 9th and paid for on the 10th. Exactly 45 days later, June 24th, the buyer sends me a message asking if I have the tracking for it because he can't find the package.

Looking through his feedback, he has 100%, but if you look at the feedback left for others, it's a nightmare for sellers. I have a feeling he'll file a claim and get his money back from PayPal AND he'll get to keep the card as well.

Unfortunately for me, I threw out all my May-related shipping stubs because it was the end of June at that time. I KNOW I shipped his card out via USPS Priority with Delivery Confirmation because I sent him a message through the ebay messaging system to let him know, but I didn't send the Delivery Confirmation number for some dumb reason.

He didn't file a claim at that time, but I was prepared for it. I called both ebay and PayPal to make them aware of the situation and the buyers questionable feedback tactics. Ebay is looking into his feedback abuse for sellers and they sided with me because of this asswipes history, but PayPal was being sketchy due to the fact that I threw out the DC number already. They said they'll look into the amount of claims he's filed as well as his feedback left for others due to his continual problems with sellers, but scolded me about not keeping the DC slip or using their feature where you can post the tracking/DC. They noted on my account about me calling in and did say that they'd look into everything if a claim was filed, but I know they will side with a buyer 9 times out of 10.

The buyer had until midnight on June 24th to file the claim because the 45 days was up.

The user ID is: planet_argento

http://feedback.ebay.com/ws/eBayISAPI.d ... et_argento




Lucky for me, he never did file a claim. Ebay looked into my messages and the ebay rep on the phone said that I did do a good job always using the ebay messaging system to send buyers notes that their item was shipped and how it was shipped, but I never used the feature where you can post the tracking/DC number right in the auction, or on the PayPal transaction details on the PayPal site, which I never knew how to do. I will now be using that feature.

I was also able to go to the Post Office and ask them about possibly getting a copy of the Delivery Confirmation number if I had lost the original given to me and they did say it's possible because it's in a computer. They'd have to look through the transactions that day and compare them to the address shipped to.



So.... To be on the safe side, ALL my shipments from now on, big or small, will get Tracking or DC and Signature Confirmation, thus resulting in slightly higher shipping charges. To add, ebay has also CAPPED, most catagories with a ridiculously LOW amount you can charge for shipping, making sellers raise their prices to compensate. This was claimed to have been done to wrangle in sellers who overcharge on shipping, but they don't mention the fact that by doing this, they also get a HUGE chuck more money off the sale and PayPal transaction.

The BOOK section has a $4 cap if I remember right. When I shipped of my CCNA Networking book, it cost $11 to ship. In my current auction, my Algebra book/Solutions book will cost even more due to weight, and even more than that if it has to go to the West or East coast. A $4 shipping cap? Seriously??? The CD's section allwed $3 max shipping the last time I sold a CD. I usually used the Priority Mail boxes with bubblewrap and DC which ended up costing me $4.55 at that time. I think costs have gone up now. So I'd end up eating $1.55 on that shipping.

I understand that they're trying to crack down on sellers who oversharge on shipping, but who decided on what the caps would be? Did they weigh the smallest possible items in each section and go by the cheapest possible shipping method? Bah....


Yeah, I really have a problem with US not being able to give negative feedback to buyers too. I realize there was a reason for that, but it REALLY gives them an advantage to screw the buyer and sometimes there are things out of our control, and we can't even make public what the issue was, all we have is a negative feedback with THEIR side to show for it. That STILLl ticks me off!!

And the book thing, I have found a way to get around that is to call it a "wholesale lot" in the category area and then you can go higher on the shipping. If I try to sell just 3 books, it won't let me charge what it will cost me, so I have to use "wholesale lots" to do it.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby S2M » Mon Jul 26, 2010 10:22 am

As far feedback goes, sellers are dicks...as a buyer my only responsibility is paying on time. Once my money order arrives in its timely manner, feedback should be left then....a seller doesn't need to wait til *I* leave feedback to leaves theirs....another thing, if I'm required to pay in an orderly fashion, the seller should also be under some time table to send my item....once you get payment I shouldn't have to wait more than 5 days for an item...and now with the advent of paypal...my payment is electronic....there's no excuse for having to wait WEEKS, which I have....
Tom Brady IS the G.O.A.T.
User avatar
S2M
MP3
 
Posts: 11981
Joined: Mon Jun 02, 2008 4:43 am
Location: In a bevy of whimsy

Postby StevePerryHair » Mon Jul 26, 2010 10:30 am

S2M wrote:As far feedback goes, sellers are dicks...as a buyer my only responsibility is paying on time. Once my money order arrives in its timely manner, feedback should be left then....a seller doesn't need to wait til *I* leave feedback to leaves theirs....another thing, if I'm required to pay in an orderly fashion, the seller should also be under some time table to send my item....once you get payment I shouldn't have to wait more than 5 days for an item...and now with the advent of paypal...my payment is electronic....there's no excuse for having to wait WEEKS, which I have....
Well I have found many dicks in the buyer world of eBay too. Many stupid people too. And you are asking for miracles if you think the USPS will get it to you within 5 days. Buyers don't want to pay for flat rate or priority shipping. And I'm not paying their shipping. And my auctions clearly state that we will pack and ship between 2 or 3 business days. If a buyer doesn't like it, DON'T bid. Go buy on amazon and see what kind of bargain you get there ;) most people who sell on eBay have lives besides eBay and work besides eBay so maybe eBay is not really the place for you if you get this worked up. Honestly, what could you ever need that fast to cause such a fuss???
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby Rip Rokken » Mon Jul 26, 2010 10:33 am

T-Bone wrote:That's why evilbay has now imposed a shipping cap in MANY of the sections. Unfortunately, that cap was set according to the cheapest possible shipping method and for the lightest weight item. Shipping in the CD section is capped at $3. Oddly enough I used to use PRIORITY USPS shipping along with DC and insurance, which ended up being about $4.55 at that time. A $1.55 loss for me...


I ran into the same thing selling some items lately. A combo autographed CD + 8x10, and I listed it under "CDs" or something. It capped my shipping charge at $3.00. The mailer alone cost me $1 I think, and shipping was close to $4. I listed the next set I sold differently. I totally hear S2M on the shipping scams out there, but I've always done flat shipping and handling (to cover materials), and usually end up eating a few bucks doing it. I don't sell that often at all, and don't have a postage scale or know how to calculate all that stuff.

When the heck did they start doing no negative feedback for buyers? Is that across the board? I'm absolutely sure that will backfire on them and they'll probably have to reverse it. The last person that bought from me just a few weeks ago sniped the item at the last second (that's fine), but then e-mailed me a few days later to say they wanted insurance added to the shipping -- didn't ask, just told me. The auction required immediate payment via PayPal (as a buyer, I ALWAYS pay immediately) and the shipping was listed as fixed $3 but I'm always cool to negotiate. I just told them to send me $5 instead of $3 and I'd make sure adequate insurance was added. They asked for an adjusted invoice, so I did it and sent it to them. No payment still after 3 more days, so I sent another invoice. The next day they paid and I shipped same day (and ate about $3 on the shipping, LOL). It took them 8 days to pay, and this was someone with 100% positive feedback. Maybe a coincidence but if there is no more risk of getting a negative feedback strike as a buyer, your point could apply here.

I've never left anyone negative feedback before and probably never will, because I never wanted to risk revenge feedback. Seen too much of that crap and I like my 100% positive score too much.
Image
User avatar
Rip Rokken
Digital Audio Tape
 
Posts: 9203
Joined: Mon Oct 01, 2007 5:43 pm
Location: Vadokken City

Postby StevePerryHair » Mon Jul 26, 2010 10:38 am

I list my cd's and dvd's under wholesale lots if I'll lose money on the shipping cost too. It's not like we make that much money on those items to begin with. I'm not losing profit on the shipping when there's a cap. I've had no issues with doing that. I sold a group of Harry potter books that way. I would have lost lots in shipping had I used the wholesale lot category.
Last edited by StevePerryHair on Mon Jul 26, 2010 10:46 am, edited 1 time in total.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby StevePerryHair » Mon Jul 26, 2010 10:44 am

And as far as feedback goes. I have a buyer who has waited 3 weeks to get back to us, and said he'll pay now. I can't leave him negative feedback. But he could leave me some. All we could have done was got our fee money back and relisted but we've been busy, and sure enough he's now gotten back to us. Imagine if we'd already relisted it. He could leave us negative feedback and our hands would be tied. We didn't leave it too often either. But sometimes we liked it to tell our side. Because not every buyer is honest or intelligent when it comes to their negative feedback reasoning. 11 years of this, and we've seen it all. Trust me. Feedback has been this way for a while so I doubt they change it back.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby S2M » Mon Jul 26, 2010 10:46 am

StevePerryHair wrote:
S2M wrote:As far feedback goes, sellers are dicks...as a buyer my only responsibility is paying on time. Once my money order arrives in its timely manner, feedback should be left then....a seller doesn't need to wait til *I* leave feedback to leaves theirs....another thing, if I'm required to pay in an orderly fashion, the seller should also be under some time table to send my item....once you get payment I shouldn't have to wait more than 5 days for an item...and now with the advent of paypal...my payment is electronic....there's no excuse for having to wait WEEKS, which I have....
Well I have found many dicks in the buyer world of eBay too. Many stupid people too. And you are asking for miracles if you think the USPS will get it to you within 5 days. Buyers don't want to pay for flat rate or priority shipping. And I'm not paying their shipping. And my auctions clearly state that we will pack and ship between 2 or 3 business days. If a buyer doesn't like it, DON'T bid. Go buy on amazon and see what kind of bargain you get there ;) most people who sell on eBay have lives besides eBay and work besides eBay so maybe eBay is not really the place for you if you get this worked up. Honestly, what could you ever need that fast to cause such a fuss???


A flashdrive.... :twisted: :evil: :P
Tom Brady IS the G.O.A.T.
User avatar
S2M
MP3
 
Posts: 11981
Joined: Mon Jun 02, 2008 4:43 am
Location: In a bevy of whimsy

Postby StevePerryHair » Mon Jul 26, 2010 10:47 am

Well if that was an eBay transaction you would have had faster service :P
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby Rip Rokken » Mon Jul 26, 2010 10:51 am

StevePerryHair wrote:Well if that was an eBay transaction you would have had faster service :P


Nothing can beat this for personal service. Someone bought a motorcycle from George Lynch and he drove it down and delivered it to them personally. I think they were a few states away at least.
Image
User avatar
Rip Rokken
Digital Audio Tape
 
Posts: 9203
Joined: Mon Oct 01, 2007 5:43 pm
Location: Vadokken City

Postby StevePerryHair » Mon Jul 26, 2010 10:54 am

Rip Rokken wrote:
StevePerryHair wrote:Well if that was an eBay transaction you would have had faster service :P


Nothing can beat this for personal service. Someone bought a motorcycle from George Lynch and he drove it down and delivered it to them personally. I think they were a few states away at least.
:lol: :lol: that's funny! Imagine their surprise!
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby The Sushi Hunter » Mon Jul 26, 2010 11:38 am

S2M wrote:As far feedback goes, sellers are dicks...as a buyer my only responsibility is paying on time. Once my money order arrives in its timely manner, feedback should be left then....a seller doesn't need to wait til *I* leave feedback to leaves theirs....another thing, if I'm required to pay in an orderly fashion, the seller should also be under some time table to send my item....once you get payment I shouldn't have to wait more than 5 days for an item...and now with the advent of paypal...my payment is electronic....there's no excuse for having to wait WEEKS, which I have....


Buyers are dicks just as much. I always provided feedback as soon as I received payment. However, if I ever did wait on giving feedback it was because I wanted to make sure that the seller gave me fair feedback before I gave them feedback, once you give feedback you can't change it.

As for payment, money orders are not the norm on ebay anymore. Paypal is the way they do it now, if you go the money order route, ebay says they won't back you up if things go sour. And five days is too soon. Shipping rates at USPS are reasonable until you ship shit out to be delivered within five days. The norm is one week for delivery.

When I was selling stuff on ebay, I ran a tight operation. If I got confirmation from paypal that the funds were received, I'd have their items packed, boxed, insured and in the mail system no later then 24 hours after receiving the confirmation.
User avatar
The Sushi Hunter
Stereo LP
 
Posts: 4881
Joined: Sun Dec 02, 2007 11:54 am
Location: Hidden Valley, Japan

Postby squirt1 » Mon Jul 26, 2010 12:28 pm

I quit EBAY not long after Meg left. Now they tell you you must use PayPal because they own it. I sold more than 400 items and quit. They think they can charge you to sell,tell you the payment method and stick their noses in on shipping. Good Bye. They need to pay more attention to the accuracy of the listings. Oh, but wait, it is caveat emptor, because they are about listings. Sad ! And yes ,shipping is expensive even if you get the bubble wrap and boxes for free.
squirt1
Cassette Tape
 
Posts: 1914
Joined: Thu Aug 03, 2006 10:47 am

Postby T-Bone » Mon Jul 26, 2010 3:03 pm

StevePerryHair wrote:And as far as feedback goes. I have a buyer who has waited 3 weeks to get back to us, and said he'll pay now. I can't leave him negative feedback. But he could leave me some. All we could have done was got our fee money back and relisted but we've been busy, and sure enough he's now gotten back to us. Imagine if we'd already relisted it. He could leave us negative feedback and our hands would be tied. We didn't leave it too often either. But sometimes we liked it to tell our side. Because not every buyer is honest or intelligent when it comes to their negative feedback reasoning. 11 years of this, and we've seen it all. Trust me. Feedback has been this way for a while so I doubt they change it back.



Talking to the ebay rep a few weeks ago, the timeline is now 4 days for payment if you only take PayPal like I do. Anything longer than that, I can have the transaction cancelled and relist the item, no feedback war needed. I've had plenty of jackasses hit Buy It Now, and then take a week to contact me and then say something like they'll have the money in 3 days. I then started using the Immediate Payment Required thing when Buy it Now is used. A few weeks ago, I listed a bunch of stuff and somehow that option was reset back to default and some turd used the BIN button and then didn't pay. I sent him 3 e-mails over 5 days and ZERO response. I called ebay and they told me of the 4 day rule. He also told me to file an Unpaid item claim. Oddly enough, the buyer paid less than 10 minutes later. Now I make sure that Immediate Payment feature is enabled. I don't know why it got reset after all these years though.


For S2M, your job isn't actually done once you pay either. Even if the seller ships on time, and you recieve your item on time, there's still a chance that the item may not be as described, broken in shipment, wrong item, etc. Sadly, many buyers never even bother to contact the seller if there is a problem and they just leave a negative, even if it was well out of the sellers control. I always withheld feedback until the buyer either left feedback or at least contact me if there was a problem, which luckily, I've only had 2-3 times. (all of them tedious bullshit). A buyers job is to have communication just as the seller must have it. Why should a seller leave ANY feedback if the buyer is one of those problem buyers that finds fault in EVERY item bought on ebay?

For example... Check this guy out. You'll have to go back to the later part of last year (August on), but check his feedback left for others (sellers). NOBODY, has that many problems with sellers and every item they buy

http://feedback.ebay.com/ws/eBayISAPI.d ... =25&page=1


Ebay was notified of this guy by a few members of HH, and aparently, he finally got the message and straightened his shit up. I used to have a list of problematic buyers. I'll have to look for it.



So, the shitheads are on BOTH sides of the fence, but you'll only ever see that if you buy AND sell quite a bit on ebay.
T-Bone
 

Postby hoagiepete » Mon Jul 26, 2010 3:03 pm

Check out some of the new ticket brokers!

They are all in cahoots now, listing the same tickets on all the websites. Some list tickets a a certain price and then only when you go to pay you find they have "service charges" of over 20% before shipping and handling. They are taking the sleeze ball thing to a new level.
hoagiepete
Cassette Tape
 
Posts: 1610
Joined: Fri Aug 25, 2006 10:16 am

Postby T-Bone » Mon Jul 26, 2010 3:20 pm

The Sushi Hunter wrote:
S2M wrote:As far feedback goes, sellers are dicks...as a buyer my only responsibility is paying on time. Once my money order arrives in its timely manner, feedback should be left then....a seller doesn't need to wait til *I* leave feedback to leaves theirs....another thing, if I'm required to pay in an orderly fashion, the seller should also be under some time table to send my item....once you get payment I shouldn't have to wait more than 5 days for an item...and now with the advent of paypal...my payment is electronic....there's no excuse for having to wait WEEKS, which I have....


Buyers are dicks just as much. I always provided feedback as soon as I received payment. However, if I ever did wait on giving feedback it was because I wanted to make sure that the seller gave me fair feedback before I gave them feedback, once you give feedback you can't change it.

As for payment, money orders are not the norm on ebay anymore. Paypal is the way they do it now, if you go the money order route, ebay says they won't back you up if things go sour. And five days is too soon. Shipping rates at USPS are reasonable until you ship shit out to be delivered within five days. The norm is one week for delivery.

When I was selling stuff on ebay, I ran a tight operation. If I got confirmation from paypal that the funds were received, I'd have their items packed, boxed, insured and in the mail system no later then 24 hours after receiving the confirmation.



I will only accept PayPal (NO E-CHECKS) for that reason. Sometimes that e-check thing takes 3-4 days to make it to your account, and I won't ship until the funds are there. I had a buyer so damn impatient one time, he expected the item to basically beam into his mailbox the next morning. He paid via E-Check and kept bugging me asking if I had sent the item yet. I responded NO several times and explained why. He tried to tell me that I don't have to wait because PayPal had already "started" the process. Since this was back when sellers could NEG a buyer, he decided not to leave me a NEG, because I told him if he did, I'd return it after he threatened me with one. He ended up with his item in 7 days either way, which is very well acceptable. If someone pays via E-Check now, I refund the payment, and relist. I'm done fucking around with idiots that do NOT read auction terms, or think that they are above them. I used to have a lot of patience on ebay but too many people ruined that. I even have to start my item descriptions with:


Please read the entire description prior to bidding. Knowing ALL the information saves both the seller and buyer a lot of headaches.
I ONLY accept PayPal

I will ONLY ship to a CONFIRMED PayPal Address.


To make that interesting, I STILL get people who will win auctions and then ask what my address is so they can send a money order, or they'll pay via PayPal and then ask me to ship it somewhere else. My faith in the human race decreases a little with each idiot... :roll: :lol:


My most recent "jenius" on an item that states FREE shipping to the 48 State USA right in the auction.


Question from Buyer daunteculpepper21

I live in Florida. Will you ship to me? If so, how much will you charge?


My Response

As it's clearly stated in the auction, shipping is free in the 48 state USA as long as you use PayPal and have a CONFIRMED PayPal address



His reply

Ok Jack Ass, the 48th state is Arizona, thus not clear enough.



Did he really read that far into the 48 state part of the shipping/auction terms? Really? Why do I get all the prize winners? :roll:
T-Bone
 

Postby StevePerryHair » Mon Jul 26, 2010 9:07 pm

T-Bone wrote: will only accept PayPal (NO E-CHECKS) for that reason. Sometimes that e-check thing takes 3-4 days to make it to your account, and I won't ship until the funds are there. I had a buyer so damn impatient one time, he expected the item to basically beam into his mailbox the next morning. He paid via E-Check and kept bugging me asking if I had sent the item yet. I responded NO several times and explained why. He tried to tell me that I don't have to wait because PayPal had already "started" the process. Since this was back when sellers could NEG a buyer, he decided not to leave me a NEG, because I told him if he did, I'd return it after he threatened me with one. He ended up with his item in 7 days either way, which is very well acceptable. If someone pays via E-Check now, I refund the payment, and relist. I'm done fucking around with idiots that do NOT read auction terms, or think that they are above them. I used to have a lot of patience on ebay but too many people ruined that. I even have to start my item descriptions with:


Please read the entire description prior to bidding. Knowing ALL the information saves both the seller and buyer a lot of headaches.
I ONLY accept PayPal

I will ONLY ship to a CONFIRMED PayPal Address.


To make that interesting, I STILL get people who will win auctions and then ask what my address is so they can send a money order, or they'll pay via PayPal and then ask me to ship it somewhere else. My faith in the human race decreases a little with each idiot... :roll: :lol:


My most recent "jenius" on an item that states FREE shipping to the 48 State USA right in the auction.


Question from Buyer daunteculpepper21

I live in Florida. Will you ship to me? If so, how much will you charge?


My Response

As it's clearly stated in the auction, shipping is free in the 48 state USA as long as you use PayPal and have a CONFIRMED PayPal address



His reply

Ok Jack Ass, the 48th state is Arizona, thus not clear enough.



Did he really read that far into the 48 state part of the shipping/auction terms? Really? Why do I get all the prize winners? :roll:


:lol: :lol: Yep!! Funny you should mention that. We insist paypal only, US buyers only, and we STILL get asked every week if we will ship outside the US, if we will accept money orders. And then we get the people who ask if we will ship to Alaska. We say the "U.S." but they ask if we ship to Alaska? I don't know, sometimes people just would rather ask you questions than actually READ the auctions. Finally, my husband added these things to our descriptions but they STILL ask questions.

"USA BUYERS ONLY PAYPAL ONLY" Which is at the top in 2 inch large bright red print! :lol: :lol:

And then for obvious reasons he had to add this to the end of every auction description in very dark bold print
:
"If any issues arise during this transaction, please e-mail me so we can work things out.

If you don't see it in the picture, and it's not mentioned in the listing, that means you're not getting it.

I think the big red letters that say "USA buyers only," and "Paypal only" are also pretty clear. Please don't e-mail me and ask to ship outside the USA. "


But guess what questions we STILL get!!! :lol: :lol: I have found that there are just some people who cant' read. They are incapable. :lol: And I don't know how anyone can be "shocked" by the shipping cost of an item. It's right there in the auction, either a flat rate, or you have a calculator. The seller can't add any costs on "after" the auction ends that I am aware of. And if there is EVER a question, that is the one buyers should be asking. EMAIL the seller and ASK what the total shipping cost will be if it's not clear. I really cant' get how people can go on and on complaining about shipping cost AFTER they buy an item when it's right there in front of their faces. If you don't like it, MOVE ON.
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Postby Michigan Girl » Mon Jul 26, 2010 11:23 pm

Paypal is the way to go ...it's faster and safer!!
You are protected through paypal and they stand
by it, too!! I wouldn't buy any other way!!

We must have the S&H convo, at least, once a year!! :wink:
Michigan Girl
MP3
 
Posts: 13963
Joined: Tue Jan 15, 2008 8:36 am

Postby Everett » Tue Jul 27, 2010 2:42 am

Michigan Girl wrote:Paypal is the way to go ...it's faster and safer!!
You are protected through paypal and they stand
by it, too!! I wouldn't buy any other way!!

We must have the S&H convo, at least, once a year!! :wink:


That and the convo about the birds and the bees. I still haven't had that one yet :shock: :lol: :wink:
All in a day's work
Everett
Compact Disc
 
Posts: 5791
Joined: Thu Oct 19, 2006 8:17 pm
Location: Milwaukee, WI

Postby KenTheDude » Tue Jul 27, 2010 3:02 am

Everett wrote:
Michigan Girl wrote:Paypal is the way to go ...it's faster and safer!!
You are protected through paypal and they stand
by it, too!! I wouldn't buy any other way!!

We must have the S&H convo, at least, once a year!! :wink:


That and the convo about the birds and the bees. I still haven't had that one yet :shock: :lol: :wink:


That's painfully obvious.
User avatar
KenTheDude
Cassette Tape
 
Posts: 1737
Joined: Wed Sep 19, 2007 9:55 pm
Location: Texas

Postby Deb » Tue Jul 27, 2010 3:35 am

StevePerryHair wrote:

"USA BUYERS ONLY PAYPAL ONLY"


Well screw you too then! :twisted: :lol: :wink: :P
Deb
MP3
 
Posts: 14934
Joined: Sun Aug 06, 2006 11:23 am
Location: Gotta Love The Ride!

Postby StevePerryHair » Tue Jul 27, 2010 3:45 am

Deb wrote:
StevePerryHair wrote:

"USA BUYERS ONLY PAYPAL ONLY"


Well screw you too then! :twisted: :lol: :wink: :P
:lol: :lol: well we used to sell all over the world but international shipping rates went up which was a pain and plus we went to paypal only, and they won't confirm paypal payments from other countries!! Nothing against you canadians :lol:
User avatar
StevePerryHair
Digital Audio Tape
 
Posts: 8504
Joined: Mon Jan 08, 2007 5:07 pm
Location: Mickey's World

Next

Return to Snowmobiles For The Sahara

Who is online

Users browsing this forum: No registered users and 10 guests