Mourning the loss of his child's child, and no doubt worrying about his grieving daughter, he was likely in no state to travel. Airport stress only compounded his despair. He arrived at LAX two hours before his scheduled flight time, but quickly realized that delays at baggage check and security would keep him from making the flight.
According to Nancy, he struggled to hold back tears as he pleaded with TSA and Southwest Airlines staff to fast-track him through the lines that were moving like molasses. Even though missing his flight could mean missing a final chance to see his grandson, no one seemed to care.
Too much was at stake to simply roll over and cry. When he finally cleared security - several minutes after his flight's planned departure - he grabbed his computer bag, shoes and belt, and ran to his terminal wearing only his socks. The pilot and the gate agent were waiting for him.
"Are you Mark? We held the plane for you and we're so sorry about the loss of your grandson," the pilot reportedly said. "They can't go anywhere without me and I wasn't going anywhere without you. Now relax. We'll get you there. And again, I'm so sorry."
THAT pilot is a GREAT man.
