FRANKLIN, TN (WSMV) - A Middle Tennessee waitress says what started as a normal shift at the Red Lobster in Franklin ended with a customer writing a racial slur on a receipt.
Toni Jenkins wants to be a nurse because she says she loves to serve. And she took a job at Red Lobster earlier this year to save money for a new car. She loves the place, the food and her co-workers.
"I love being with people, period. So just the fact that the employees and the management embrace me, I love it. It's great," she said.
But this weekend, she says a run-in with some difficult customers shook her confidence.
"My only desire is just to stand up for what's right," Jenkins said.
A table of two, who racked up more than $40 over lunch, left a message on their bill. In the tip line, is the word "none," and in the total, the N-word.
"It was like my heart kind of sank, and I was like, 'Wow.' I'm going through my mind. I'm like, 'Was my service awful? Did I do something?' I've never had to deal with that before," Jenkins said.
She showed the slur to her manager, then showed a photo of the receipt to her parents later that night
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